Automate Workflows with WhatsApp n8n Integration
Connect WhatsApp Business API with n8n to build powerful automation workflows. Send messages, handle customer support, trigger actions, and integrate with 1000 + apps, all without writing complex code.
Tired of Manual Repetitive Work?
Stop wasting time on manual tasks. Automate your workflow instead.
Manual CRM Data Entry
1Every WhatsApp lead requires manual copying and pasting into your CRM. Hours spent on data entry that could be automated instantly.
Waste 2-3 hours daily on repetitive data entry
Copy-Paste Order Information
2Manually transferring order details from WhatsApp messages to your order management system. Prone to errors and time-consuming.
Risk of typos and missing information
Manual Appointment Reminders
3Sending appointment reminders one by one through WhatsApp. Forgetting to send reminders leads to no-shows and lost revenue.
Miss reminders, lose appointments
Disconnected Systems
4Your WhatsApp conversations, CRM, email, and calendar don't talk to each other. You're the bridge, manually syncing everything.
Data silos create inefficiency
24/7 Support Burden
5Responding to customer inquiries around the clock manually. Missing messages during off-hours leads to poor customer experience.
Can't scale without hiring more staff
Automate It All with n8n + SendZen
Connect WhatsApp with your CRM, email, calendar, and 1000+ apps. Automate lead capture, order processing, reminders, and customer support, all without writing code.
What is n8n?
n8n is an open-source workflow automation tool that lets you connect different apps and services without writing code. Think of it as a visual way to build integrations and automate tasks.
Visual Workflows
Drag-and-drop interface to build automation workflows
1000+ Integrations
Connect with popular apps and services
Code-Free
Build complex automations without coding
Cloud-Based
Managed hosting with n8n Cloud
Unlock Powerful Automation
When you combine n8n with SendZen's WhatsApp Business API, you unlock powerful automation capabilities. Automate customer support, send notifications, trigger workflows based on WhatsApp messages, and integrate with your existing tools like CRM, email, calendars, and databases.
Whether you're building a customer support bot, automating order confirmations, or creating complex multi-step workflows, the WhatsApp n8n integration makes it all possible through a visual, no-code interface.
What You Can Automate:
Automate customer support
Send notifications
Trigger workflows
Integrate with databases
Connect with email
Sync with calendars
Link with CRM tools
Why Choose SendZen + n8n?
Combine the power of WhatsApp Business API with n8n's workflow automation to transform how you communicate with customers and run your business operations.
Automated Customer Support
Create intelligent chatbots that respond to customer inquiries 24/7, route messages to the right team, and escalate complex issues automatically.
Save Time & Resources
Eliminate manual message handling. Automate repetitive tasks like order confirmations, appointment reminders, and follow-ups.
Lightning-Fast Setup
Get your WhatsApp n8n integration running in minutes, not days. No complex coding or infrastructure setup required.
No-Code Automation
Build complex workflows using n8n's visual interface. Connect WhatsApp with 1000+ apps without writing a single line of code.
Prerequisites for Integration
Before you start building workflows, make sure you have these accounts set up. SendZen handles all the Meta/WhatsApp configuration for you, so you only need to set up your SendZen and n8n Cloud accounts.
SendZen Account
We handle Meta setup for you
Sign up for a SendZen account to get access to the WhatsApp Business API. We handle all Meta Developer Account, Business Portfolio, and WhatsApp Business App setup directly in your SendZen panel—no need to configure these separately.
n8n Cloud Account
Managed hosting included
Sign up for n8n Cloud to get started with workflow automation. n8n Cloud provides managed hosting, automatic updates, and reliable infrastructure so you can focus on building workflows without managing servers.
Setup Guide: Step by Step
Follow these steps to connect SendZen's WhatsApp Business API with n8n Cloud. The entire setup process takes about 15-20 minutes. All Meta/WhatsApp configuration is handled in your SendZen panel.
Get Your SendZen API Credentials
After setting up your SendZen account and configuring WhatsApp in the SendZen panel, retrieve your API credentials. You'll need your API key and webhook secret to connect with n8n.
- ✓Log in to your SendZen dashboard
- ✓Navigate to API Settings or Credentials section
- ✓Copy your API key and webhook secret
- ✓Keep these credentials secure for the next step
Configure WhatsApp Credentials in n8n
Add your SendZen API credentials to n8n Cloud. This will allow n8n to send messages through SendZen's WhatsApp Business API infrastructure.
- ✓Open your n8n Cloud workspace
- ✓Go to Credentials and create a new credential
- ✓Select HTTP Request or Custom API credential type
- ✓Add your SendZen API key and configure the base URL
Set Up Webhook in n8n Cloud
Create a webhook trigger in your n8n Cloud workflow to receive WhatsApp messages from SendZen. This will be the entry point for incoming messages.
- ✓Create a new workflow in n8n Cloud
- ✓Add a Webhook node as the trigger
- ✓Copy the webhook URL that n8n generates
- ✓Note: You'll use this URL in the next step
Configure SendZen Webhook
Connect your n8n Cloud webhook to SendZen so that incoming WhatsApp messages are forwarded to your n8n workflow automatically.
- ✓Log in to your SendZen dashboard
- ✓Navigate to Webhooks section
- ✓Add your n8n Cloud webhook URL
- ✓Verify the webhook connection (SendZen will send a test request)
Test Your Integration
Send a test message to your WhatsApp number and verify that it triggers your n8n workflow. Check that responses are sent back correctly through SendZen.
- ✓Send a test WhatsApp message
- ✓Verify the message appears in n8n workflow
- ✓Test automated responses and workflows
Workflow Examples
Get inspired by these real-world workflow examples. Each one can be customized to fit your specific needs and integrated with your existing tools.
Customer Support Bot
Create an intelligent WhatsApp customer support bot that integrates with OpenAI for natural language processing, Google Calendar for scheduling, and Gmail for email notifications.
- ✓AI-powered responses using OpenAI
- ✓Automatic calendar scheduling
- ✓Email notifications for escalations
- ✓Multi-language support
Order Confirmation & Tracking
Automate order confirmations and shipping updates. When an order is placed in your e-commerce platform, automatically send WhatsApp notifications to customers.
- ✓Automatic order confirmations
- ✓Real-time shipping updates
- ✓Order tracking links
- ✓Customer satisfaction surveys
Appointment Reminders
Send automated appointment reminders via WhatsApp. Integrate with your calendar system to send reminders 24 hours and 1 hour before appointments.
- ✓Automated reminder scheduling
- ✓Calendar integration
- ✓Rescheduling options
- ✓No-show tracking
Two-Way WhatsApp & Telegram Bridge
Bridge WhatsApp and Telegram for managing customer support chats across both platforms. Messages from either platform sync to the other automatically.
- ✓Cross-platform messaging
- ✓Unified customer support
- ✓Message synchronization
- ✓Multi-channel management
Notification Automation
Send automated notifications for various events like payment confirmations, password resets, login alerts, and system updates directly to WhatsApp.
- ✓Event-triggered notifications
- ✓Template message support
- ✓Multi-recipient support
- ✓Delivery status tracking
Lead Generation & Qualification
Automate lead capture and qualification through WhatsApp. Collect customer information, qualify leads, and route them to your CRM automatically.
- ✓Automated lead capture
- ✓Lead qualification questions
- ✓CRM integration
- ✓Follow-up automation
Ready to Automate Your WhatsApp Workflows?
Start building powerful automation workflows with WhatsApp and n8n. Create an account and get started in minutes.
Frequently Asked Questions
Everything you need to know about WhatsApp n8n integration