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Getting StartedChangelog
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  1. Product

Changelog

12 December 2025#

Failed Message Analytics (Now Live)#

We’ve introduced Failed Message Analytics to give you deeper insight into message delivery issues. You can now view:
Total count of failed messages
Detailed failure reasons for each failed status
This feature is now available in your SendZen Analytics dashboard.

08 December 2025#

1. Analytics#

We have added an Analytics section in the dashboard so you can quickly review key usage metrics and understand how your WhatsApp traffic is performing.

2. New Sandbox flow#

We redesigned the Sandbox onboarding flow for a smoother experience and faster time to send your first test message.

3. New WABA connect flow#

We introduced a new WhatsApp Business Account (WABA) connect flow that makes it easier to link your number and complete the production setup with fewer steps and clearer guidance.

4. Free plan availability update#

The Free plan is no longer available for new accounts from the following countries:
Indonesia
United States
Canada
Philippines
Vietnam
China
Colombia
Russia

20 November 2025#

1. Signup and Login with Google#

Signup and login with Google is now generally available.

19 November 2025#

1. Sandbox Testing#

Instantly test flows and features without adding a phone number or completing onboarding. Ideal for rapid experiments and prototyping. Combined with programming code, the sandbox makes it easy to integrate your product without adding your own number.

2. Partner API Availability#

The Partner APIs are now open for builders managing multiple clients or reselling services. You can automate onboarding, manage accounts, and operate everything from your own systems.

3. Incoming Messages Documentation#

A new, easy-to-follow incoming message guide is now live. It covers receiving messages, webhook handling, and testing inbound traffic within the Sandbox.

4. Activity Logs#

All message events are now fully traceable, giving you clear visibility into how your flows behave in real time. Login and navigate to "Activity Log" in side bar and you will see the logs with complete payload.
Modified at 2025-12-12 07:21:02
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