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  1. Incoming Messages
  • Start Guide
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      • Send Media Message
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    • Incoming Messages
      • Received Text Message
      • Received Message with Reaction
      • Received Media Message with Image
      • Received Callback from a Quick Reply Button Click
    • Other
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      POST
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      DELETE
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      POST
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      POST
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      GET
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      PUT
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      GET
  • WABA
    • List WABA
      GET
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      GET
    • Retrieve WhatsApp Business Profile Detail
      GET
    • Update WhatsApp Business Profile
      POST
    • Upload WhatsApp Business Profile
      POST
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    • WhatsAppBusinessProfile
    • UploadMedia
    • Webhook
    • WebhookConfigDto
    • WebhookLogDto
Home
Getting StartedChangelog
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Getting StartedChangelog
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  1. Incoming Messages

Received Text Message

The following is an example of a text message you received from a customer:
{
    "object": "whatsapp_business_account",
    "entry": [
        {
            "id": "8856996819413533",
            "changes": [
                {
                    "value": {
                        "messaging_product": "whatsapp",
                        "metadata": {
                            "display_phone_number": "16505553333",
                            "phone_number_id": "27681414235104944"
                        },
                        "contacts": [
                            {
                                "profile": {
                                    "name": "Kerry Fisher"
                                },
                                "wa_id": "16315551234"
                            }
                        ],
                        "messages": [
                            {
                                "from": "16315551234",
                                "id": "wamid.ABGGFlCGg0cvAgo-sJQh43L5Pe4W",
                                "timestamp": "1603059201",
                                "text": {
                                    "body": "Hello this is an answer"
                                },
                                "type": "text"
                            }
                        ]
                    },
                    "field": "messages"
                }
            ]
        }
    ]
}

Other Incoming Messages Example#

Recieved Message with Reaction
Recieved Media Message with Image
Received Callback from a Quick Reply Button Click
Modified at 2025-11-18 10:23:19
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