| Feature | Standard WhatsApp App | WhatsApp Business API (via SendZen.io) |
|---|---|---|
| Primary Use | Personal Chat | Programmatic Messaging, Automation, System Integration |
| Interface | Mobile/Web UI | REST API |
| Scalability | Low (1-to-1) | High (Thousands of messages per second) |
| Automation | Manual | Fully automatable (Chatbots, Notifications) |
| Official Support | No | Officially supported, reliable, and compliant |
| Example | Chatting with friends | Sending 10,000 order confirmations from your e-commerce backend |
Warning: API vs. Web Scraping Avoid tutorials that "automate WhatsApp Web" using tools like Selenium or Puppeteer. This method is unreliable, violates WhatsApp's terms of service, and will get your number banned. The official WhatsApp Business API, provided through partners like SendZen, is the only stable, scalable, and compliant solution.
POST request to your URL with a JSON payload containing the message content, sender info, media links, and more.